Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using thepindaura.com or visiting our restaurant, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please discontinue using this site or our reservation services.

2. Table Reservations & Group Booking Policies

To ensure a premium dining experience for all guests, our table reservation policy includes the following conditions:

• Grace Period: Reserved tables will be held for a maximum of 15 minutes after the scheduled reservation time. If your party does not arrive within this grace period, the table may be released to waiting guests.
• Special Requests: While we endeavor to meet special seating requests (e.g., specific tables, private dining corners), they are subject to availability and cannot be guaranteed in advance.
• Group Bookings: Bookings for parties larger than 12 guests require a confirmation deposit, as detailed under our Refund & Cancellation Policy.

3. Menu, Ingredients & Allergies

We take immense pride in our traditional recipe formulations and premium raw ingredients. Please note:

• Ingredient Information: Our Mughlai, North Indian, and Chinese culinary specialties use complex spice formulations. Please notify your server or detail in your booking form any allergies or dietary restrictions before ordering.
• Availability & Pricing: Menu items and prices are subject to seasonal availability and change without prior notice.

4. Intellectual Property

All material published on this site, including but not limited to culinary texts, custom processed graphics, the unique glow-effect logo (`logo-gold-glow.png`), restaurant photographs, and custom CSS design architectures are the intellectual property of The Pindaura. Unauthorized duplication, reproduction, or redistribution is strictly prohibited.

5. Limitation of Liability

The Pindaura shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website, errors in booking forms, or system downtime.

6. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms, reservations, or services shall be subject to the exclusive jurisdiction of the competent courts in Ludhiana, Punjab.

7. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

The Pindaura
Sarabha Nagar, Ludhiana, Punjab, India
Email: info@thepindaura.com

Last updated: June 4, 2026