Privacy Policy

1. Introduction

Welcome to The Pindaura ("we", "our", or "us"). We operate the website thepindaura.com and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our restaurant in Ludhiana, Punjab, or using our online channels.

2. Information We Collect

We may collect and process the following types of information when you interact with us:

• Contact Details: Your name, email address, and phone number when making a reservation or submitting feedback.
• Reservation Details: Date, time, party size, and any special dietary notes or culinary preferences.
• Usage Data: Information on how you navigate our website, collected through anonymous tracking tools.

3. How We Use Your Information

The information we collect is utilized strictly to provide a premium dining experience. Uses include:

• Confirming, amending, or managing your table reservations.
• Responding to inquiries, complaints, or catering requests sent via email or contact forms.
• Improving our website performance, layout, and culinary services.
• Sending occasional culinary news or updates, provided you have explicitly opted in.

4. Data Sharing & Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted reservation partners, hosting providers, or analytics platforms who assist us in operating our business, so long as those parties agree to keep this information strictly confidential.

5. Security of Information

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, accidental loss, alteration, or disclosure. All transaction gateways and database tables are protected via standard security protocols.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please email us at info@thepindaura.com. We will respond to your request within a reasonable timeline.

7. Changes to this Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the revised policy on this page and updating the date at the bottom of the document.

8. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please reach out to us:

The Pindaura Restaurant
Email: info@thepindaura.com
Address: Near Block A, Block J, Sarabha Nagar, Ludhiana, Punjab, India

Last updated: June 4, 2026